Delivery & returns

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The range shown on this website is illustrative. It does not currently accept orders, payment, preorders or product reservations, and it does not dispatch products. There is no purchase or return transaction created by browsing it.

Information before launch

Actual delivery countries, service levels, charges, dispatch estimates, customs/tax handling and any restrictions will be provided for the confirmed products before sales open. We do not advertise an unverified delivery promise or return warehouse.

Cancellation instructions, return contact/address, return costs, refunds and faulty-goods handling must be made clear for the actual sale. The business correspondence address below is not an instruction to send goods there.

Consumer rights

Mandatory consumer rights are not excluded. Future terms must describe the cancellation rights and exceptions that apply to the actual goods and buyer; where UK distance-selling cancellation rights apply, the usual period is 14 days after delivery.

We do not impose a blanket hygiene-product or “all sales final” exclusion. Any exception for sealed goods would need to be appropriate to the particular product and clearly explained before purchase. Claims concerning faulty or misdescribed goods are separate from change-of-mind returns.

Questions and correspondence

Yasa Oy / Yasa Ltd, a Finnish company, operates GlossHaus. Business ID 3381986-4; VAT ID FI33819864. Business address: Fredrikinkatu 61, 00100 Helsinki, Finland. For availability or delivery questions, email info@glosshaus.co.uk. Please contact us before sending goods, and do not send payment details by email. We will explain the applicable arrangements before any future purchase.